Frequently Asked Questions

Click the question on the right to see the answer.


+ When does the Early Bird registration rate end?

The Early Bird rate ends at midnight (BST) on 31st July 2024. From 1st August the standard rate will apply.

+ What is included in an Accompanying Person’s ticket and who can apply for one?

The Accompanying Person ticket includes access to the Welcome Reception, Closing Banquet, lunch, tea and coffee on all Conference days. This ticket does not allow access to the Conference, exhibition, meeting rooms and/or networking areas.

The accompanying person ticket is valid for either a spouse/family partner and/or a son/daughter under 21 years of age. There can be a maximum of two accompanying persons per delegate.

Please note: Business partners do not qualify as Accompanying Persons.

+ When will I receive a confirmation for my purchase of a Delegate Ticket or any Conference Products (Sponsorship, Advertising, Meeting Room or Exhibition Booth)?

When one of the tickets is purchased, you will receive an automated system confirmation and/or pro forma invoice depending upon your payment method.  Once payment is received into our account*, you will receive a PAID invoice.

*For credit card payments please allow 3-4 working days to receive this PAID invoice.  If paying by bank transfer, your purchase is not fully confirmed until the funds are received, at which time you will receive the PAID invoice.  

Please note: a Sponsorship/Advertising/Meeting Room/Exhibition Booth is not allocated until the payment has been received.  It is not possible to reserve these items without full payment.  A full confirmation email requesting additional information will be sent once payment is received.

+ How do I make a discounted hotel booking at the Marriott?

To make a discounted booking at the Marriott, please use the following link: Book Your Group/Corporate Rate | Marriott International

+ What are the visa requirements for Thailand?

Although Thailand is Visa friendly to most countries, to see if you need a Tourist Visa please visit the eligibility section of this website https://www.thaievisa.go.th

Embassies globally are experiencing extreme demand for visa services. IFEAT therefore urges all attendees who need one to APPLY FOR A VISA AS SOON AS YOU HAVE BOUGHT AND PAID FOR YOUR CONFERENCE TICKETS.  

If you require a visa invitation letter, these will only be issued to delegates who have already bought and paid for delegate tickets. Please email [email protected] with the following details:

  • Conference ticket order number(s)
  • Full name as it appears on your passport
  • Passport number
  • Passport expiry number
+ Do you offer any discounts?

An “Early Bird” discount will automatically be included in any full Delegate Tickets purchased before 31st July 2024. The Early Bird Discount is not applicable on Accompanying Person or Day Tickets. IFEAT Members also benefit from an additional discount on all tickets and Conference products; if you are a Member please ensure you have logged in before purchasing any tickets or conference products.

+ Do you offer bulk ticket purchase discounts?

No. Bulk ticket discounts are not offered.

+ Can I purchase a separate or additional Closing Banquet ticket?

No, tickets for the Closing Banquet will not be for sale separately but are included in the full Delegate and Accompanying Person tickets.

If a spouse wishes to attend the Closing Banquet, they would need to purchase either a full Delegate or an Accompanying Person ticket which include access to the Closing Banquet.

+ Will the IFEAT 2024 Bangkok Conference be a hybrid event?

No, it will only be in-person.

+ Will you use the Whova app again this year?

Yes, we will use the Whova app for networking again this year. The Conference sessions will not be streamed to the platform as the event will only be in-person. There will also be no virtual exhibition booths. You can download it here: https://whova.com/download/

+ When will I have access to Whova?

10th August.

Whova allows access 90 days before the commencement of the Conference. Access will be available to all registered delegates from 10th August. Please note when registering you must tick "yes" if you want to be included on Whova (which is the delegate list). Only delegates who have paid in full will appear on the Whova app.

+ Will IFEAT give out a delegate list?

Whova is the live delegate list and we will provide a downloadable delegate list within the Whova app.

To enable networking among delegates at the Conference, we will share delegate names, job title, company name, and country or city with other delegates, exhibitors, and sponsors via our secure networking service - the official IFEAT Conference mobile application Whova.

If a delegate chooses to message another delegate, the message will be sent from the delegate’s profile on Whova. If a delegate chooses to reply, further communication will continue through the delegates’ chat or video calling function.

Please note that due to UK GDPR restrictions delegates’ email address and telephone numbers will not be shared through the delegate listing or otherwise.

Access to Whova will be available from 10th August.

+ How can I upgrade my registration?

If you wish to upgrade from an Accompanying Ticket to a full Delegate Ticket, please contact [email protected], quoting your invoice reference.

+ Do I need to bring a printed ticket?

Printed tickets are not issued.  It is a good idea to have a copy of your final invoice with you when you arrive at the Conference.



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