The Early Bird rate ends at midnight (BST) on 30th June 2023. From 1st July the standard rate will apply.

The Accompanying Person ticket includes access to the Welcome Reception and the Closing Banquet, lunches and tea and coffee on all Conference days. This ticket does not allow access to the Conference, exhibition, meeting rooms and/or networking areas.

The accompanying person ticket is valid for either a spouse/family partner and/or a son/daughter under 21 years of age. There can be a maximum of two accompanying persons per delegate.

Please note: Business partners do not qualify as Accompanying Persons.

When one of the tickets is purchased, you will receive an automated system confirmation and/or pro forma invoice depending upon your payment method.  Once payment is received into our account*, you will receive a PAID invoice.

*For credit card payments please allow 3-4 working days to receive this PAID invoice.  If paying by bank transfer, your purchase is not fully confirmed until the funds are received, at which time you will receive the PAID invoice.  

Please note: a Sponsorship/Advertising/Meeting Room/Exhibition Booth is not allocated until the payment has been received.  It is not possible to reserve these items without full payment.  A full confirmation email requesting additional information will be sent once payment is received.

To make a group booking at the InterContinental, please email [email protected]

We recommend that anyone who needs to apply for a visa does so as soon as they have booked and paid for their delegate tickets. As the world continues to return to normal after the COVID pandemic, delays in visa issues are a possibility, and it is the applicant’s responsibility to ensure that visas have been applied for in enough time. IFEAT has provided the below information but for the most up to date information please visit the government website for your country.

Germany, as a member state of the Schengen Area, permits the citizens of 62 countries to enter Germany visa free for the purpose of tourism/visiting and doing business, for periods shorter than 90 days within a 180-day period. For further information, refer to https://www.germany-visa.org/do-i-need-a-visa/

If you are a citizen of one of the European Countries within the Schengen Area Scheme, you can travel to Germany without requiring a visa. The list of countries within the Schengen area can be found at https://www.germany-visa.org/schengen-area/

If you are a resident of the UK, and hold a full British Citizen passport, you do not require a visa for Germany unless staying over 3 months. For more information visit https://www.gov.uk/foreign-travel-advice/germany/entry-requirements

If you are a citizen of any country that is not listed as visa exempt, you must obtain a visa, prior to your trip to Germany. 

If you require a visa invitation letter, these will only be issued to delegates who have already bought and paid for delegate tickets. Please email [email protected] with the following details:

• Conference ticket order number(s)
• Full name as it appears on your passport
• Passport number
• Passport expiry number

Yes, you will be able to select the specific day(s) you want to attend when buying Day Tickets.  Remember that is better value for money to purchase a full Delegate Ticket if you want to attend for more than 2 days.

An “Early Bird” discount will automatically be included in any full Delegate Tickets purchased before 30th June 2023. The Early Bird Discount is not applicable on Accompanying Person or Day Tickets. IFEAT Members also benefit from an additional discount on all tickets and Conference products; if you are a Member please ensure you have logged in before purchasing any tickets or conference products.

No. Bulk ticket discounts are not offered.

No, tickets for the Closing Banquet will not be for sale separately but are included in the full Delegate and Accompanying Person tickets.

If a spouse wishes to attend the Closing Banquet, they would need to purchase either a full Delegate or an Accompanying Person ticket which include access to the Closing Banquet.

No, it will only be in-person this year.

Yes, we will use the Whova app for networking again this year. The Conference sessions will not be streamed to the platform this year because the event will only be in-person. There will also be no virtual exhibition booths. You can download it here: https://whova.com/download/

Uploads to Whova will commence in mid-April. These will be on a weekly basis only and not daily. Only delegates who have paid and where funds have cleared will be uploaded.

Whova is the live delegate list. Due to GDPR delegates’ email address and telephone numbers will not be made public through the delegate listing or otherwise. To further enable networking among delegates at the Conference, we will share delegate names, job title, company name, and country or city with other delegates, exhibitors, and sponsors via our secure networking service - the official IFEAT Conference mobile application Whova.

If a delegate chooses to message another delegate, the message will be sent from the delegate’s profile on Whova. If a delegate chooses to reply, further communication will continue through the delegates’ chat or video calling function. The Whova app serves as a delegate list.

If you wish to upgrade from a Day Ticket to a full Delegate Ticket, please contact [email protected], quoting your invoice reference.

Printed tickets are not issued.  It is a good idea to have a copy of your final invoice with you when you arrive at the Conference.